Emergency: Call 9-1-1

Examples of an emergency that requires immediate assistance from the fire department include:

  • A fire

  • A car crash, especially if someone is injured

  • A medical emergency, especially for symptoms that require immediate medical attention.

If you’re not sure whether the situation is a true emergency, call 911 and let the call- taker determine whether you need emergency help.

When you call 911, be prepared to answer the call-taker's questions, which may include:

  • The location of the emergency, including the street address

  • The phone number you are calling from

  • The nature of the emergency

  • Details about the emergency, such as a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency.

Remember, the call-taker's questions are important to get the right kind of help to you quickly. Be prepared to follow any instructions the call-taker gives you. Many 911 centers call tell you exactly what to do until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR. Do no hang up until the call-taker instructs you to do so.

Residents are urged to call 9-1-1 and have us respond to the emergency, not to bring the emergency to the firehouse. When a 9-1-1 call is received, firefighter/paramedics from the closest station are sent. The result is that there is no one left at that station to answer the door. If you call 9-1-1 and the closest station is tied up, the next closest station will respond.  

Saving you from the delay associated with traveling to an empty fire station.

Business: Call 614 837-7883

This number should be used during normal business hours (Monday thru Friday, 7am-3:30pm) when you need department related information or service.

  • Public Records Requests (e.g., obtain a copy of an emergency medical services report for insurance purposes)

  • Scheduling fire station tours, fire safety demonstrations, home inspections, commercial inspections, anything needing a code official or fire prevention personnel.

  • General questions related to fire or emergency medical business.